We believe that crisis media response training is important for employees at every level. In fact, we believe it’s so important that we include it free of charge in all of our crisis response contracts and regularly provide it as a standalone service.
Our trainers are also our crisis responders and so they are constantly reviewing changes in the industry. This arrangement ensures that we are continually integrating new material and examples from recent incidents (often within the last few weeks). We prepare participants to deal with the newest challenges facing our sector.
Our team includes award winning presenters and we consistently receive exceptional reviews from participants. All of our courses include a combination of theory and practical components which are specifically tailored to your company and the experience levels of the participants.
Training for Senior Management
Crisis and media management including social media; how to face public & media inquiries; releasing an initial statement and practical training with TV crew.
Training for Office Support Staff (e.g. Receptionists, Secretaries)
How to answer and prioritize calls, recording caller’s details.
Training for Masters & Senior Ships’ Officers
Dealing with intrusive media calls, handling initial statements.